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User rating: 1.98 Rate Theater

10177 North Kings Highway, North Myrtle Beach, SC 29572

843-272-6598 | View Map


1.98 / 5

User rating: 1.98

 



  • General Experience User rating: 1.77777777777778
  • Concession User rating: 2
  • Cleanliness User rating: 1.875
  • Theatre Presentation User rating: 1.875
  • Customer Service User rating: 2.375

 

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Theater Reviews

Showing 1 to 8 of 8

Always Welcomed In

December 27, 2024

The staff is wonderful... very welcoming. The food concession is very good... always use points to keep the price down (& free refills.) The theaters are clean & comfortable. Getting my tickets on line, I know where to park for easy exit! Whole date costs under $25! Never crowded for matinees!

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5

Needs overhaul!!!

April 30, 2026

The first thing noticeable about this theater is the entry from the parking lot….a little sketchy in the daylight. Can’t imagine the approach at night. Wouldn’t dare go alone! Once inside, the concessions area looked mostly abandoned, outdated. The person that we purchased our tickets from was very pleasant. Upon entering the viewing room I was repulsed by the musty, moldy smell. If you have allergic asthma, BEWARE!!!

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

Terrible!!!

April 03, 2024

This theater is awful! Why join if there are no perks available!!???? It smells bad...not nearly enough employees ! The lack of employees makes you almost late for the movie. Not the first time that the lines were way too long!

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Theatres stink. Smells

June 29, 2018

Seats are worn out. Carpet in theaters smells bad. Sad because I've been going here for years.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Really gone downhill

November 18, 2023

Supervisor couldn't be bothered. I would have given him a zero if it were an option. Theater smells. It's a shame since there are only 2 theaters in town

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

We need...

April 03, 2024

North Myrtle Beach needs a NEW theater!!!!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Terrible Management and Customer Service

July 15, 2026

My family purchased tickets through Fandango for an AMC showing, using valid promotional offers provided through Fandango, including an Apple Pay promotion, along with our AMC Stubs member benefits. We arrived at the theater on time, purchased popcorn and other concessions, and proceeded to have our tickets scanned. Only then were we informed that the showing had been canceled. We were told that notification had been sent by email. However, we did not receive any cancellation notice prior to arriving at the theater. In fact, the only emails we received before our arrival were promotional emails encouraging us to purchase concessions in advance. Had we received timely notice that the showing had been canceled, we would not have made the unnecessary trip or purchased concessions. We were also informed that our tickets had already been refunded. As of the time of this letter, no refund has been received or reflected in our account. Equally concerning was the manner in which this situation was handled by the theater manager, Rosa. When we initially sought assistance, she offered no meaningful help or solution. Only after we returned to speak with her again did she state that the matter was Fandango's responsibility. Regardless of where the tickets were purchased, we were standing in an AMC theater after arriving for an AMC movie that had been canceled without our knowledge. We expected a far more customer-focused response. As both a paid Stubbs Premiere member and an AMC shareholder, I find this experience especially troubling. Shareholders have a vested interest in the company's reputation, customer satisfaction, and long-term success. Situations such as this, particularly when compounded by poor customer service and conflicting information regarding notifications and refunds, undermine customer confidence and reflect poorly on the company.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Twenty-Eight Minute of Previews and Commericals

August 28, 2024

We sat down for the movie (Twisters) at 1:30 and it did not begin until 1:58 due to the mind-numbing trailers (and commercials!) we were forced to indure. We will not be coming back to this theater.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0
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