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AMC Danbury 16 reviews

User rating: 2.45 Rate Theater

61 Eagle Road, Danbury, CT 06810

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2.45 / 5

User rating: 2.45

Based on 18 votes and 16 reviews



  • General Experience User rating: 2.44444444444444
  • Concession User rating: 2.78571428571429
  • Cleanliness User rating: 2.35294117647059
  • Theatre Presentation User rating: 2.25
  • Customer Service User rating: 2.4375

 

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Theater Reviews

Showing 1 to 16 of 16

Nothing but ads for the first half hour, then the movie came on.

March 28, 2026

The theater itself was clean and the staff friendly. But for the first half hour after the listed start time for the movie, I had to sit through endless advertisements. I paid a I paid to see the movie, not a half hour of commercials. I think it's quite dishonest to charge me to see a movie and then make additional revenue by making me sit through an endless stream of advertisements. I will not go back there.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 4

Imax and Dolby Theaters are great,Laser presentations average.

April 07, 2025

Discounts for early shows and Tuesdays.Join no -cost membership for extra savings

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Disgusting

November 29, 2024

Duty horrible and bad experience we ever have. Never came with your family or by your self so badly

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Theatre was filthy!

January 07, 2024

Entry and lobby were as dirty as I’ve ever experienced!

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Unable to buy tickets

November 22, 2022

I am I able to buy tickets online, nor on location due to a glitch with their system. Not sure if they will fix it, or if they even care. They are simply not able to sell tickets, and are doing nothing about it.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Smelled like mold

July 22, 2022

Just left within 5 minutes of the movie starting the mold and musty smell was awful. The bathrooms were disgusting. There were about 5 people working but other than the concession employees no one was friendly. Not a cleaning crew in sight

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 0

Always Friendly People!

April 28, 2022

The staff seems to be very friendly here. Never had an issue with then. Restrooms always seem clean and it even seems like an improvement since Covid in terms of overall cleanliness. The managers have always helped with any issue I've ever had. They aren't perfect, but you can tell they are putting in the effort unlike a lot of other placed these days.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

AMC DANBURY RULES

October 13, 2020

I was so impressed with AMC Danbury facility & staff that I joined the A-List program. Before the pandemic they were practicing social distancing & limited seating. Re-opening that have continued those practices And added hand sanitizer & wipes EVERYWHERE you look. Great staff ..from managers .. to general staff ... Very understanding to those of us techno challenged. When one goes there; its a visit with the staff too. Thanks Again Kevin Roche

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

P.S.

January 17, 2020

Yes, someone mentioned the no-more matinees! It was the matinees I came for. Also yes, the cleanliness has gone downhill. Someone else mentioned the malfunctioning hearing aid devices, and that has been an experience we’ve had here as well, even during the time I loved this theater

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Loved it, now hate it

January 17, 2020

Going to this movie theater used to be one of my very favorite things to do. For years and years I have come here, often. Now I absolutely hate it. I am and I have been an avid moviegoer, plus I was homeschooling mom and would bring my girls in their friends here all the time. Now, with the way the theater is set up, with the long lines for a few machines to buy the tickets to the way you can’t feel like you can just go to the ladies room first because of the ropes set up.. and the thing I hate the most is that you have to reserve your seats. I like to go to theater early to pick my seat. I can imagine fights breaking out over this when you are asked to leave your seat—even in a near empty theater. Also I noticed that when people come in after the start of the previews or movie they have their flashlights on trying to locate their seats and it’s very distracting. Speaking with an intelligent manager or a customer service representative is a near impossibility. There’s no more friendly feel to the theater for me and I’ll be going to other theaters in the future. And I am SO SAD.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1
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